My accountant charges too much
We agree a fixed annual rate for a complete range of services, so clients always know what they are paying for at the outset and no unexpected bills – We also agree no interest monthly payments

My accountant is not chartered
It’s a common misconception that limited company accounts need to be prepared by a chartered accountant. The truth is, as long as they are submitted in the correct format for Companies House and are signed by the directors, an unqualified or part-qualified person can complete them. Using a firm of chartered accountants has many benefits, but in general, they charge higher fees and are not always as competent as the hype proclaims, particularly if they are employed to complete every day bookkeeping tasks.

My accountant has been negligent
It is also a common complaint that accountants have been unreliable, or simply not proactive enough. For example, not filing accounts in time and causing a penalty from HMRC. We provide reminders about key filing dates and other important financial administrative tasks to be carried out during the tax year, write up books from scratch and provide solutions for missing paperwork and other compliance issues. We perform account & ledger analysis on a regular basis, preforming mini SWOTS at every accounting period and alerting client to the results and potential solutions – We offer a guarantee of NO Penalties (we pay them if it’s our fault) 

Its difficult to change accountants
Clients just agree our terms and we take care of the switching process, we even offer a try before you buy where potential clients can test our service at no cost or obligation, if they like what we do, they appoint us, if not they can walk away and keep the accounts produced

My accountant does not save me any tax
We perform a tax/VAT diagnostic one each client each year, where we explore every opportunity for keeping tax/vat payments to a minimum and because we write books up from scratch and constantly examine accounting ratios, we are less likely to miss out tax deductible expenses. Where our routine diagnostics pick up a potential tax benefit or potential problem, we call the client to discuss

My accountant is not up-to-date with technology
We utilise state of the art accounting & CRM systems, with partnerships with Iris, Sage, Xero, QuickBooks & Salesforce. We even have our own inhouse TV studio where we produce accounting explanation, training & promotion videos. These are shown on YouTube and our on online TV platform

My accountant ignores me. They don’t return my telephone calls, and I can’t get a meeting with them. 
We don’t ignore anyone! We have partnered with Money Penny who answer and forward all calls, at the same time creating a call log. The call log is monitored to ensure call backs and case solutions

My accountant does not answer my questions or give me proper advice
Because of our analysis routines, we generally provide a solution before we are asked the question – This makes sense as we will often be aware of potential problems before the “penny has dropped” with clients

My accountant doesn’t keep me informed. The economy changes, the tax rules change, and business opportunities vary, I need to know about them. 

As well as the production of our business resource newspaper and videos, we automate a monthly newsletter to clients full of tips and explanations in regard to tax, vat & business management. This is as well as our regularly blogs and workshops

One in five people who use the services of an accountant describe having difficulty understanding the language they use, according to recent surveys.

Our senior management team have all started life as traders and fully understand the needs and views of our target market. We find it important to get the point of our consultations across and encourage a general culture of plain speak. This is an ethos we train to our employees. After 27 years, we still have our first clients

My accountant is always late.
Many of our consultations are via online portals, telephone or visits within our office, so as we are generally calling clients, it is they who are late or postpone

 My accountant never asks me any questions. They just take my information and make a tax return. 
We are always asking questions, from our data processors, to our team leaders to our Accountants to our CRM, we need to ask questions to get the job done

 When I call with a quick question, I get slammed with a big bill.
We do not charge for advice

COMMON PROBLEMS SMALL FIRMS HAVE WITH THEIR ACCOUNTANTS AND HOW WE SOLVE THE PROBLEM

My accountant charges too much
We agree a fixed annual rate for a complete range of services, so clients always know what they are paying for at the outset and no unexpected bills – We also agree no interest monthly payments

My accountant is not chartered
It’s a common misconception that limited company accounts need to be prepared by a chartered accountant. The truth is, as long as they are submitted in the correct format for Companies House and are signed by the directors, an unqualified or part-qualified person can complete them. Using a firm of chartered accountants has many benefits, but in general, they charge higher fees and are not always as competent as the hype proclaims, particularly if they are employed to complete every day bookkeeping tasks.

My accountant has been negligent
It is also a common complaint that accountants have been unreliable, or simply not proactive enough. For example, not filing accounts in time and causing a penalty from HMRC. We provide reminders about key filing dates and other important financial administrative tasks to be carried out during the tax year, write up books from scratch and provide solutions for missing paperwork and other compliance issues. We perform account & ledger analysis on a regular basis, preforming mini SWOTS at every accounting period and alerting client to the results and potential solutions – We offer a guarantee of NO Penalties (we pay them if it’s our fault) 

Its difficult to change accountants
Clients just agree our terms and we take care of the switching process, we even offer a try before you buy where potential clients can test our service at no cost or obligation, if they like what we do, they appoint us, if not they can walk away and keep the accounts produced

My accountant does not save me any tax
We perform a tax/VAT diagnostic one each client each year, where we explore every opportunity for keeping tax/vat payments to a minimum and because we write books up from scratch and constantly examine accounting ratios, we are less likely to miss out tax deductible expenses. Where our routine diagnostics pick up a potential tax benefit or potential problem, we call the client to discuss

My accountant is not up-to-date with technology
We utilise state of the art accounting & CRM systems, with partnerships with Iris, Sage, Xero, QuickBooks & Salesforce. We even have our own inhouse TV studio where we produce accounting explanation, training & promotion videos. These are shown on YouTube and our on online TV platform

My accountant ignores me. They don’t return my telephone calls, and I can’t get a meeting with them. 
We don’t ignore anyone! We have partnered with Money Penny who answer and forward all calls, at the same time creating a call log. The call log is monitored to ensure call backs and case solutions

My accountant does not answer my questions or give me proper advice
Because of our analysis routines, we generally provide a solution before we are asked the question – This makes sense as we will often be aware of potential problems before the “penny has dropped” with clients

My accountant doesn’t keep me informed. The economy changes, the tax rules change, and business opportunities vary, I need to know about them. 

As well as the production of our business resource newspaper and videos, we automate a monthly newsletter to clients full of tips and explanations in regard to tax, vat & business management. This is as well as our regularly blogs and workshops

One in five people who use the services of an accountant describe having difficulty understanding the language they use, according to recent surveys.

Our senior management team have all started life as traders and fully understand the needs and views of our target market. We find it important to get the point of our consultations across and encourage a general culture of plain speak. This is an ethos we train to our employees. After 27 years, we still have our first clients

My accountant is always late.
Many of our consultations are via online portals, telephone or visits within our office, so as we are generally calling clients, it is they who are late or postpone

 My accountant never asks me any questions. They just take my information and make a tax return. 
We are always asking questions, from our data processors, to our team leaders to our Accountants to our CRM, we need to ask questions to get the job done

 When I call with a quick question, I get slammed with a big bill.
We do not charge for advice

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